Quality Policies and Objectives
Quality Policy & Objectives
PT. INDOTEK Perkasa Jaya is committed to be the internationally recognized Auto Electrical Services & Supply Company in Indonesia that are reliable, fast and damage free.
We strive to achieve this by:
- Promoting an understanding of our customers’ needs and expectations, together with a culture of exceeding customer expectations.
- Developing seamless processes by fully integrating the services provided by our suppliers and partners.
- Monitoring our performance through performance metrics in order to continually improve our processes and services.
- Utilizing our ISO 9001 quality management system for all company processes everywhere, every time, without exception.
PT. INDOTEK Perkasa Jaya defined the company's strategic objectives as follows :
· Customer Satisfaction
- Revenue Growth
- Employee Satisfaction
- Differentiation and Competitive Advantage
- Customer Satisfaction
- Productivity Growth